**NEW TELEPHONE SYSTEM**

We have updated our telephone system to improve how we mange your calls and

allow patients to contact the surgery during triage time for other matters.

When you ring the practice the menu options will have changed.

**CORONAVIRUS**

If you have a New continuous cough

OR

Fever

OR

Loss of / change in smell or taste

OR

You are self-isolating

DO NOT ENTER THE SURGERY Telephone reception on: 028 90 602931

All appointments will be arranged in advance and ALL requests for GP appointments will be triaged by a doctor, by telephone. Please arrive at your appointment time, wear a face covering and maintain social distancing.

Where possible order repeat prescriptions by e-mail, or on-line via EMIS Access and nominate a pharmacy to collect your prescription for you, after 2 working days.

COVID Updates

• A number of our GPs are seconded to work in COVID centres and the practice is working with reduced medical staff
• For further guidance on Coronavirus look up the Public Health website: www.pha.site/coronavirus

• For practice updates you can also follow Woodbrooke Medical Practice on Facebook  

Thank you for your patience during this time of change. We will continue to follow guidance issued by the Health & Social Care Board and the Public Health Agency and keep you informed of any necessary service changes.